R12 – Responsibility assigned to user cannot be accessed/seen by users


It is often experienced in Oracle Applications R12 that user has been assigned a responsibility but not able to see it while accessing it. However , everything seems fine with responsibility ,it is not end dated and looks good. To overcome this issue , there is a concurrent request that does sync up of such users and responsibiltity in R12 version.

Login as System Administrator –> Submit Concurrent Program “”Workflow Directory Services User/Role Validation’ with parameters 10000, yes, yes

This request would check all users and assigned responsibilities and should sync up users with attached responsibilities , users should be able to view assigned responsibilty now.

Hope this would be helpful for you to address similar issue.


Please try below .

Go to Functional Administrator responsibility –> core service –> Caching framework –> Global Configuration and click on “Clear all Cache” . Let us know if it helped.


How To Fix Missing Responsibilities For A User (Doc ID 429852.1)


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