It is often experienced in Oracle Applications R12 that user has been assigned a responsibility but not able to see it while accessing it. However , everything seems fine with responsibility ,it is not end dated and looks good. To overcome this issue , there is a concurrent request that does sync up of such users and responsibiltity in R12 version.
Login as System Administrator –> Submit Concurrent Program “”Workflow Directory Services User/Role Validation’ with parameters 10000, yes, yes
This request would check all users and assigned responsibilities and should sync up users with attached responsibilities , users should be able to view assigned responsibilty now.
Hope this would be helpful for you to address similar issue.
Please try below .
Go to Functional Administrator responsibility –> core service –> Caching framework –> Global Configuration and click on “Clear all Cache” . Let us know if it helped.
